Master Calendar Manages Schedules Across Departments
Government processes often involve multiple steps, departments, and deadlines — and it's easy for important tasks to fall through the cracks. The Master Calendar is built to change that. It supports transparency, efficiency, accountability, and interdepartmental coordination.
Overview
Manages Staff Schedules, Triggers Automated Actions
This powerful tool captures every task in a process in the correct sequence, complete with rules, timelines, and responsibilities. It can then trigger actions based on rules you have established. From utility and tax bills, to license renewals and inspections, every step is mapped and monitored.
Capabilities
Core Features
Core Features
- Configurable event and task sequences with dependency rules
- Preloaded templates for common workflows
- Color-coded calendar views with filtering by department
- Integration with Utility Billing, Smart Forms, and Mobile Work Orders
Automation & Notifications
- Auto-triggered alerts and task assignments based on calendar sequences
- Escalation notices for overdue tasks
- Integration with internal email and Citizen Action Center dashboards
Access & Permissions
- Department-specific access to task lists and calendars
- Supervisory override and real-time progress tracking
- Audit log of task status changes and user activity
Impact
How It Transforms Operations
For Employees
- Clarity: Know exactly what to do, when to do it, and who's responsible.
- Less stress: No more juggling spreadsheets, sticky notes, or email chains.
- Efficiency: Automated reminders and task handoffs keep things moving without bottlenecks.
For Management
- Transparency: A live online dashboard displays the current status of all active processes.
- Accountability: Managers can easily see where delays occur and address issues early.
- Improved Oversight: With everything centralized, it's easy to measure performance and compliance.
Ecosystem
Integrations
Integrates With
- Digital Work Orders
Shares Data With
- Billing AI
- Communicate
- Preventative Maintenance
- Rental Property Management
- Permits & Inspections
- Facility Rental
Get — And Keep — The Entire Team Pulling in the Same Direction
Whether you're coordinating a multi-step licensing process or ensuring utility shutoff notices are handled by the book, the Master Calendar keeps your team in sync — and your municipality running smoothly.
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