Intuitive, AI-Powered Utility Billing Software
Billing software handles tasks automatically or with voice command! Built to be the most easy-to-use and intuitive utility billing platform — flexible enough for complex rate structures for any utility service, as well as taxes, licenses, and permits.
Overview
Key Features
AI-enhanced billing and payment processing that can run automatically or be initiated via voice commands, with a totally redesigned interface for quick information access.
Customizable Dashboard
User-customizable dashboard for real-time billing metrics.
Rule-Based Processes
Rule-based processes that operate independently of operator intervention.
Voice Commands
Voice command initiated processes for hands-free operation.
Integrated Modules
Master Calendar for task management and Work Orders for real-time field staff interaction.
Comprehensive Records
Comprehensive customer records that include all transactions and communications. Separate parcel records with meter data and work order history.
Comprehensive Audit Trail
Every action tracked and logged for full accountability and compliance.
Artificial Intelligence
AI-Powered Automation
Let AI handle the routine work while your staff focuses on what matters most.
AI-Flagged Billing Anomalies
Automatically detect unusual patterns and billing irregularities before they become problems.
Smart Meter Alerts
Alerts based on smart meter codes for proactive issue resolution.
Automated Workflows
Automated billing, payment, notice, and penalty processes that run without manual intervention.
Payment Plan Recommendations
AI-generated payment plan recommendations tailored to each customer's situation.
Benefits
Benefits for Every Stakeholder
Municipal Staff
- Easy-to-learn interface
- Highly automated rules-driven processes
- Voice activation for hands-free operation
- Quick report generation
Boards & Management
- Customizable dashboards for real-time information
- Task status tracking via Master Calendar
- Simplified annual audits through comprehensive audit trail
Customers
- Comprehensive portal for billing and payments
- Single login for multiple accounts
- Flexible communication channels
Ecosystem
Platform Connectivity
As part of the Citizen Action Center, Billing AI connects with the entire platform.
Integrates With
- Utility Portal
- Move In / Move Out
Utilizes Services From
- Master Calendar
- Digital Work Orders
- Communicate
- Smart Forms
Connected Citizen Action Center Modules
Ready to Power Up Your Utility Billing Software?
Schedule a personalized demonstration and discover how AI-powered billing can transform your municipality.
Schedule Custom Demo